FAQ'S

Perfume Testers

Ever wished you could ‘try before you buy’ when shopping for perfumes online? Well now you can, with Perfume Testers.

They say there is nothing like the sense of smell for capturing memories. Perfume reach deep into our subconscious selves, triggering powerful associations and emotions.

This goes a long way to explaining the fascination people have with scents, and why they are prepared to invest so much in perfumes. They will end up being inextricably linked with memories of people, places, special events and unique occasions.

Internet shopping offers convenience and often lower prices. But parting with your hard earned cash for an expensive new scent can be a big risk if you have not even had a chance to sample it first.

At Perfume Testers we aim to plug that gap in the online perfume buying experience. Acting as your personal decanting service, we have more than 1,000 scents available, including many designer, niche and discontinued perfume testers.

All of our perfume testers are decanted from original bottles into plastic spray bottles ranging in size from 1ml, 5ml, 10ml, 20ml and 50ml. So whether you are looking to choose between several different perfumes for a special occasion, or you are just looking to try a new perfume, we offer a cheap, simple, convenient service for all needs.

Please note that our 1ml samples are provided in 2ml bottles. As a result, the bottles may appear partially filled, rest assured, each contains the correct quantity.

Frequently asked questions

Shipping

All orders are packed and dispatched within 1–2 working days. Please note this does not include weekends or bank holidays. Orders over £15 qualify for free standard delivery, unless upgraded to 24 hour tracked delivery £2.99. Orders under £15 will incur a delivery charge of either £1.99 or £2.99, depending on the shipping method selected.

Delivery

We use Royal Mail for all deliveries. All orders are sent via Royal Mail Tracked 48 as standard, unless upgraded to Tracked 24 at checkout. Orders over £100 will require a signature upon delivery.

Returns

Refund Disclosure Policy

All customers are eligible for a full refund of the product purchase price, subject to the conditions outlined below.

Product Refund Eligibility

Customers may request a full refund for the product itself, provided the item is returned in accordance with our Returns Policy.

All return requests and returned items must be sent back within 28 days of the customer receiving delivery of the product.

Return Postage Responsibility

Customers are responsible for the cost of returning the product when requesting a refund. Return postage costs are non-refundable.

Tracked Return Requirement

All returns must be sent using a tracked delivery service. Customers must provide valid tracking details for their return shipment.

We are not responsible for returns that are lost, delayed, or cannot be verified due to the absence of tracking information.

Refund Processing

Refunds will be issued after the returned product has been received and inspected. Where possible, refunds will be processed using the original payment method.

By purchasing from us, customers acknowledge and agree to the terms outlined in this Refund Disclosure Policy.

Authenticity Guarantee

100% Original perfumes every single time. Absolutely no compromise on quality.

How are the fragrances presented

We offer 5 different sizes. All fragrances are decanted into our own bottles and packagaing. 1ml, 5ml, 10ml & 20ml are plastic spray bottles. 50ml comes in a glass bottle. All bottles are labelled with the perfume they contain.

What packaging do you use

All orders are dispatched in recycled boxes. Everything in the box is packed in bubble wrap to avoid damages in transit.